Terms and Conditions

Terms and Conditions

Welcome to Lost Without Coffee Co. By accessing and using our website, you agree to be bound by these Terms and Conditions.

1. General

These terms govern your use of our website and the purchase of products from our store. By placing an order, you agree to these terms.

2. Products and Services

We reserve the right to modify or discontinue products without notice. Product descriptions and pricing are subject to change.

3. Candle Safety and Disclaimer

At Lost Without Coffee Co., we craft our candles with care using 100% natural soy wax and phthalate-free fragrance oils. We want every burn to feel like a peaceful moment by the campfire, but safety always comes first.

Please follow these safety guidelines:

  • Always burn candles within sight and never leave them unattended.
  • Keep away from flammable materials, drafts, pets, and children.
  • Trim wick to ¼ inch before lighting for a clean, even burn.
  • Do not burn longer than 4 hours at a time.
  • Stop burning when approximately ½ inch of wax remains.
  • Only use on heat-resistant surfaces.
  • Never move a lit or recently extinguished candle.

Disclaimer:
Use candles responsibly. Lost Without Coffee Co. is not responsible for injury, damage, or loss resulting from misuse, neglect, or failure to follow safety instructions. By purchasing and using our candles, you agree to assume all responsibility for proper use and safety.

4. Orders and Payment

All orders are subject to acceptance and availability. We reserve the right to refuse any order. Payment must be received before orders are processed.

5. Shipping and Delivery

Shipping times are estimates and not guaranteed. We are not responsible for delays caused by shipping carriers.

6. Returns and Refunds

Please refer to our Return Policy for information about returns and refunds.

7. Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

8. Changes to Terms

We reserve the right to update these terms at any time. Continued use of our website constitutes acceptance of any changes.

9. Contact Information

If you have questions about these Terms and Conditions, please contact us.